Terms and Conditions

Welcome to The Chocolate Barn Ltd

These terms and conditions outline the rules and regulations for the use of The Chocolate Barn Ltd’s Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use The Chocolate Barn Ltd’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. 

“The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. 

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law. 

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Intellectual Property 

Unless otherwise stated, The Chocolate Barn Ltd and/or it’s licensors own the intellectual property rights for all material on The Chocolate Barn Ltd. All intellectual property rights are reserved. 

You may view and/or print pages from http://www.thechocolatebarn.co.nz for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from http://www.thechocolatebarn.co.nz

Sell, rent or sub-license material from http://www.thechocolatebarn.co.nz

Reproduce, duplicate or copy material from http://www.thechocolatebarn.co.nz

Redistribute content from The Chocolate Barn Ltd (unless content is specifically made for redistribution).

Reservation of Rights 

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. 

You agree to immediately remove all links to our Web site upon such request. 

We also reserve the right to amend these terms and conditions and its linking policy at any time. 

By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions. 

Limitation of Liability 

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature. 

Seller’s total liability arising out of any claim for loss or damages, however arising, shall not exceed the value of the Goods which are the subject of the claim and in no circumstances will Seller be liable where notice of a claim is not provided within 48 hours of delivery of the Goods. 

Buyer acknowledges that the seller shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, or other intangible losses (even if seller has been advised of the possibility of such damages), or personal injuries or death resulting from use or sale of the sellers merchandise. 

We try to ensure information on this site is current and accurate, and it has been compiled in Good Fair. 

It you notice an error please let us know and we will correct it but we are not liable for any mistakes.

Right to Use Websites & Content 

You may access and print the content on this site for information and non-commercial purposes provided you include a prominent written acknowledgment of our rights. 

All links and references to other websites, organisations or people are provided for convenience only, and should not be taken as an endorsement by us.


We employ the use of cookies. By using The Chocolate Barn Ltd’s website you consent to the use of cookies in accordance with The Chocolate Barn Ltd’s privacy policy. 

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. 

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. 

Some of our affiliate / advertising partners may also use cookies.

Consumer Guarantees 

Buyer acknowledges that Buyer is acquiring the Goods for the personal consumption and that the provisions of the Consumer Guarantees Act 1993 applies to the supply of Goods by Seller.

Privacy Policy 

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website.

Any details you submit, either for orders or to join our mailing list, are stored safely and will never be sold or distributed to third parties.

Those who engage in transactions with The Chocolate Barn Ltd – by purchasing The Chocolate Barn Ltd’s products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. 

In each case, The Chocolate Barn Ltd collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with The Chocolate Barn Ltd. 

The Chocolate Barn Ltd does not disclose personally-identifying information other than as described below. 

And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


Processing your credit card details safely and securely is top priority for us. We put into practice what we expect when we go online shopping.

Our payment gateway is PCI DSS compliant (that stands for Payment Card Industry Data Security Standard) – essentially a set of comprehensive requirements set by the major card issues Visa, Mastercard and American Express.

The Chocolate Barn doesn’t see or hold your credit card details. We’re shown the first six and last two digits of your number purely to identify your order before we can send the goods.

Prices & Taxes 

All of the prices you see on our website are inclusive of GST and always quoted in NZ dollar.

A minimum order  of $12 is required (with out delivery coast)

Payment options 

We accept all major credit cards in our secure online checkout. 

We can also take payment by direct bank transfer at the checkout, available for most of the major banks in NZ.

Returns policy 

Our returns policy is simple and fair and we offer exactly what we expect when we shop online If it’s broken, damaged we’ll replace it or give you your money back, at no extra cost to you. 

Please let us know within 48 hours of delivery.


Delivery Cost 

North & South Island   $4.80

Rural Delivery, Waiheke, Stuart, and Grea Barrier Islands extra     $5.50

The Chocolate Barn Ltd.  retains the rights to change/amend shipping costs in case it has been incorrectly calculated.

The Chocolate Barn Ltd will contact you to provide with the accurate cost prior despatch.

Delivery Time 

We’ll be working our arses off to get your order to you as quickly as possible Orders are sent Monday to Friday.

Once your order is dispatched, here’s when you can expect your order 

North Island – 1-2 working days

South Island 2-3 working days

Waiheke, Stewart & Great Barriers Islands – 2-3 working days. 

If it is heading to a Rural Delivery address please allow 2-3 extra working days on top of those time frames. 

Please note that deliveries to Great Barrier Island are collection from drop-off point only, there is no door to door delivery service on Great Barrier Island.

PLEASE NOTE: We cannot courier to PO Boxes. Please provide a physical address.

Parcels are shipped “signature not required” so the package will be left in your letterbox , front door or you can leave instructions at the checkout to leave the chocolate in a safe place . 

We recommend you leave instructions at the checkout to leave the Chocolate  in a cool with no direct sun light place. Just use “Delivery Instructions“ box at the checkout.

All of the goods we send are insured up to the point of delivery. 

We’re not covered for any goods that are damaged or stolen after being delivered.


Seller may refuse to accept or cancel any order or delivery of Goods at any time by giving written notice to you. Seller shall not be liable for any loss or damage whatever arising from such cancellation.